Repair when you can Electrical system
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What to do: Book it in at your next service. There is no deadline and no charge.
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Repair when you can Structure
Reduced stability increases the risk of a crash.
The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Structure
A detached partition wall can increase the risk of injury.
The partition wall may be missing bolts, allowing the wall to detach during a crash.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Electrical system
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The instrument cluster may fail to display any information when the vehicle is started.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Power train
Vehicle rollaway increases the risk of a crash.
The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Back over prevention
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Electrical system
Unintentional vehicle movement can increase the risk of a crash.
A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Electrical system
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Steering
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Electrical system
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Latches/locks/linkages
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Service brakes
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Back over prevention
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Electrical system
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Service brakes
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Owners/service/other manual
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Steering
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
What to do: Book this in with a dealer now. It affects a safety system.
Fire risk Fuel system
A fuel leak can increase the risk of a fire.
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
What to do: Park away from buildings and book the repair now.
Repair when you can Owners/service/other manual
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Structure
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Labels
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Tires
A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Labels
Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Steering
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Steering
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
What to do: Book this in with a dealer now. It affects a safety system.
Fire risk Engine and engine cooling
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
What to do: Park away from buildings and book the repair now.
Fire risk Engine and engine cooling
An exhaust gas leak in the engine compartment increases the risk of a fire.
The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.
What to do: Park away from buildings and book the repair now.
Repair when you can Equipment
If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Fuel system
A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.
The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Seats
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
A seam on the height adjuster for the front seats may have been insufficiently welded.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Structure
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
An inactive airbag system can increase the risk of injury in the event of a crash.
The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Unknown or other
Failure to identify loose safety related parts can increase the risk of crash and injury.
The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Latches/locks/linkages
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Exterior lighting
Reduced taillight visibility increases the risk of a crash.
Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Visibility
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The rear side windows may be single-pane safety glass instead of laminated safety glass.
What to do: Book it in at your next service. There is no deadline and no charge.