Repair when you can Electrical system
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What to do: Book it in at your next service. There is no deadline and no charge.
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Repair when you can Structure
Reduced stability increases the risk of a crash.
The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Structure
A detached partition wall can increase the risk of injury.
The partition wall may be missing bolts, allowing the wall to detach during a crash.
What to do: Book it in at your next service. There is no deadline and no charge.
Fire risk Structure
Reduced vehicle control increases the risk of a crash.
The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
What to do: Park away from buildings and book the repair now.
Repair when you can Electrical system
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The instrument cluster may fail to display any information when the vehicle is started.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Power train
Vehicle rollaway increases the risk of a crash.
The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Back over prevention
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Electrical system
Unintentional vehicle movement can increase the risk of a crash.
A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Electrical system
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Structure
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
The screws for the front door hinges may not have been tightened properly.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Steering
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Electrical system
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Latches/locks/linkages
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Service brakes
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Back over prevention
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Electrical system
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Service brakes
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Steering
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Service brakes
Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
The outer area of the brake hoses on the front and rear axles may have been damaged during production.
What to do: Book this in with a dealer now. It affects a safety system.
Fire risk Fuel system
A fuel leak can increase the risk of a fire.
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
What to do: Park away from buildings and book the repair now.