Repair when you can Structure
A detached roof panel can become a road hazard, increasing the risk of a crash.
Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What to do: Book it in at your next service. There is no deadline and no charge.
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Repair when you can Structure
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Latches/locks/linkages
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Steering
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Seat belts
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Seat belts
In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.
The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Exterior lighting
If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What to do: Book it in at your next service. There is no deadline and no charge.