Repair when you can Structure
A detached roof panel can become a road hazard, increasing the risk of a crash.
Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
What to do: Book it in at your next service. There is no deadline and no charge.
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Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Structure
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
The status of the passenger side air bag may not display correctly.
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Seat belts
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Exterior lighting
Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.
The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
What to do: Book this in with a dealer now. It affects a safety system.
Repair soon Seat belts
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Visibility
If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic.
What to do: Book this in with a dealer now. It affects a safety system.