Repair soon Service brakes
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual.
What to do: Book this in with a dealer now. It affects a safety system.
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Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Back over prevention
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Service brakes
Reduced brake performance can increase the risk of a crash.
The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Back over prevention
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair soon Air bags
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
What to do: Book this in with a dealer now. It affects a safety system.
Repair when you can Communication
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
What to do: Book it in at your next service. There is no deadline and no charge.
Repair when you can Communication
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
What to do: Book it in at your next service. There is no deadline and no charge.